Have you ever been browsing the internet when a frightening warning suddenly appeared on your screen claiming your computer was infected with a virus? Maybe it told you to call a phone number immediately, download special security software, or risk losing all your personal information.
These types of computer scams are becoming increasingly convincing, and they can happen to anyone.
At ABQ Computer Pros, we help homeowners and small businesses throughout Albuquerque, Rio Rancho, Corrales, Placitas, Bernalillo, and surrounding New Mexico communities deal with suspicious computer pop-ups, malware infections, and other security concerns.
The good news is that many of these scams can be avoided once you know what to look for.
Here are seven common computer scams and warning signs you should never ignore.
1. Fake Virus Warnings That Take Over Your Screen
One of the most common computer scams involves a website displaying an alarming message claiming your computer is infected.
These warnings may include flashing graphics, loud alarm sounds, and messages telling you not to turn off your computer.
Some even display fake Microsoft or antivirus company logos to appear legitimate.
Common warning signs include:
A message claiming your computer has multiple viruses.
A phone number you are instructed to call immediately.
Loud warning sounds coming from your browser.
Messages saying your files will be deleted unless you act.
A screen that appears locked or prevents normal browsing.
What should you do?
Don't call the number or click the warning.
Instead, try closing the browser tab or browser window. If necessary, use Ctrl + Shift + Esc to open Task Manager and close the browser.
A frightening browser pop-up doesn't automatically mean your computer is infected.
At ABQ Computer Pros, we can determine whether you're dealing with a fake warning or an actual malware infection.
2. Fake Microsoft and Technical Support Calls
Another common scam involves someone calling and claiming to work for Microsoft, your internet provider, or a computer security company.
They may tell you they detected suspicious activity on your computer and need remote access to fix it.
Be suspicious if someone:
Calls unexpectedly about a computer problem.
Claims your computer is sending virus alerts.
Requests remote access to your system.
Asks you to purchase gift cards or transfer money.
Requests passwords or banking information.
Microsoft does not make unsolicited phone calls to tell individual customers their computers are infected.
Our recommendation: Never give an unknown caller remote access to your computer.
If you're unsure whether a warning or phone call is legitimate, contact a trusted local computer professional.
3. Suspicious Emails and Phishing Scams
Phishing emails are designed to trick you into revealing passwords, financial information, or other sensitive details.
These emails may appear to come from legitimate companies such as banks, delivery services, online retailers, or technology providers.
Some messages claim your account has been suspended, a package cannot be delivered, or an urgent payment is required.
How to protect yourself:
Carefully inspect the sender's email address.
Avoid opening unexpected attachments.
Don't click unfamiliar links.
Be cautious of messages demanding immediate action.
Visit the company's official website directly instead of using links in suspicious emails.
Even professional-looking emails can be fraudulent.
Taking a few extra seconds to verify a message can help prevent serious problems.
4. Browser Notifications That Look Like Virus Alerts
Have you ever received strange notifications in the corner of your computer screen claiming your antivirus protection has expired or your computer is infected?
These messages may actually be notifications from a website you previously allowed to send alerts.
Some websites use misleading prompts to convince visitors to click "Allow Notifications."
Once permission is granted, unwanted advertisements or fraudulent security warnings can appear repeatedly.
How to fix the problem:
Open your browser settings.
Find the Site Settings or Notifications section.
Review websites allowed to send notifications.
Remove or block unfamiliar or suspicious websites.
Check your browser for unwanted extensions.
These notifications do not necessarily indicate a malware infection, but they should be investigated if they appear suspicious.
ABQ Computer Pros can help remove unwanted browser notifications and configure your browser settings correctly.
5. Dangerous Downloads and Fake Software Updates
Not every software download on the internet is legitimate.
Some websites offer fake browser updates, fraudulent driver installation tools, or applications claiming they can fix hundreds of computer problems instantly.
These downloads may contain unwanted programs, advertising software, or malicious applications.
Protect your computer by following these tips:
Download software from official manufacturer websites.
Avoid clicking advertisements that claim your computer needs immediate repair.
Keep Windows and other applications updated.
Be careful with free download websites.
Review installation screens before accepting additional software.
If your computer suddenly begins displaying unusual advertisements, running slowly, or opening unfamiliar programs after installing software, it may need professional attention.
6. What Happens If You Give a Scammer Remote Access?
One of the most serious situations we encounter involves customers who have allowed an unknown individual to remotely control their computer.
Scammers may use legitimate remote access software to view personal files, change settings, install unwanted applications, or attempt to steal financial information.
If this happens to you:
Immediately disconnect the computer from the internet.
Stop communicating with the suspicious caller.
From a separate trusted device, change passwords for important accounts.
Contact your bank if financial information may have been exposed.
Have the computer professionally inspected before using it for sensitive activities.
Depending on what occurred, additional security measures or a complete Windows reinstall may be recommended.
The sooner you respond, the better your chances of limiting potential damage.
7. Simple Ways to Keep Your Computer Protected
You don't need to be a computer expert to improve your online security.
A few basic precautions can make a significant difference.
We recommend:
Keeping your operating system updated and supported.
Using reputable antivirus and security software.
Enabling multifactor authentication on important accounts.
Using strong, unique passwords.
Backing up important photos and documents regularly.
Avoiding unfamiliar links and suspicious attachments.
Keeping your browser and applications updated.
Asking for professional help when something doesn't seem right.
Remember, no security program can protect against every threat. Your browsing habits and awareness are important parts of staying safe.
Professional Virus and Malware Removal in Albuquerque and Rio Rancho
If you're dealing with suspicious pop-ups, unwanted browser notifications, malware infections, or strange computer behavior, ABQ Computer Pros is here to help.
We provide professional computer repair and IT support for homeowners and small businesses throughout the Albuquerque area.
Our services include:
Virus and malware removal
Suspicious pop-up removal
Browser cleanup and troubleshooting
Windows security configuration
Computer tune-ups and optimization
Software installation and troubleshooting
Data backup and file transfers
Home and business computer support
Best of all, we're a mobile computer service. We come directly to your home or business!
We proudly serve Albuquerque, Rio Rancho, Corrales, Placitas, Bernalillo, Los Ranchos de Albuquerque, Los Lunas, and surrounding New Mexico communities.
Don't Let a Computer Scam Put Your Information at Risk!
A suspicious computer warning doesn't always mean your system is infected, but it should never be ignored.
Whether you're concerned about a strange pop-up, accidentally downloaded suspicious software, or need help securing your computer, ABQ Computer Pros can help you understand the problem and determine the best solution.
Call or Text: 505-369-6494
Visit https://www.abqcomputerpros.com for professional mobile computer repair and IT support.
ABQ Computer Pros — We Come to You!
